Privacy Policy

Gazal Rice (hereinafter referred to as “Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our premises, contact us, or engage with our business operations.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, our products, or otherwise contact us. The personal information we collect may include:

Personal Identification Information: Name, company name, job title, billing address, shipping address, email address, phone number.
Business Information: Details regarding inquiries, orders, and communications related to rice procurement, distribution, and supply chain.
Technical Data: If you visit our website or interact with us digitally, we may collect IP addresses, browser type, operating system, and usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various business purposes, including:

To process and fulfill orders for rice and related products.
To communicate with you regarding inquiries, orders, invoices, and customer support.
To maintain records of transactions and comply with legal obligations.
To improve our services, quality control, and customer experience.
To send promotional materials or updates about Gazal Rice, subject to your consent where required by law.
To prevent fraud, ensure security, and enforce our terms of service.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors, logistics partners, and contractors who assist us in operating our business (e.g., shipping, payment processing, IT support), provided they agree to keep your information confidential.
Legal Compliance: When required by law, regulation, legal process, or government request.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes physical security at our address in Transport Nagar, Karnal, as well as secure digital storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal compliance).

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, update, or delete the information we have about you.
The right to withdraw consent where we rely on consent to process your data.
The right to object to or restrict certain processing activities.

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our communications or website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Gazal Rice
Grand Trunk Rd, Opposite Agro Mall,
Sector 37, Transport Nagar,
Karnal, Haryana 132001
Phone: +91-83989-10400
Email: info@bffpl.com

Company Information